96ph5 Terms & Conditions

These Terms & Conditions ("Agreement") govern the relationship between 96ph5 ("the Company," "we," "us," "our") and any individual ("User," "you," "your") who accesses, registers on, or uses the 96ph5 online gaming platform available at 96ph5.cam and any associated subdomains or mobile-optimized versions thereof.

This Agreement constitutes a legally binding contract between you and 96ph5. By accessing the platform, completing the registration process, making a deposit, or participating in any game or promotion offered by 96ph5, you unconditionally accept all terms, conditions, policies, and notices contained herein and incorporated by reference, including but not limited to the 96ph5 Privacy Policy and Responsible Gaming Policy.

These Terms & Conditions apply to all users of the 96ph5 platform worldwide, subject to applicable local laws. Users accessing 96ph5 from the Republic of the Philippines are additionally subject to all applicable regulations issued by the Philippine Amusement and Gaming Corporation (PAGCOR).

Access to 96ph5 and participation in any real-money game, wager, or promotion is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and maintained continuously throughout your use of the platform:

• Age Requirement: You must be at least 21 years of age. This minimum age is mandated by PAGCOR for casino-style gambling activities in the Philippines and is strictly enforced by 96ph5. Registration by individuals under 21 years of age is absolutely prohibited.
• Legal Capacity: You must have full legal capacity to enter into binding contracts under the laws of your jurisdiction. You must not be under legal guardianship or have any legal restriction that would prevent you from entering into this Agreement.
• Geographic Eligibility: You must not be a resident of or located in any jurisdiction where online gambling is prohibited under local law. It is your sole responsibility to determine whether accessing 96ph5 is lawful in your jurisdiction.
• Not Self-Excluded: You must not be subject to a self-exclusion order, whether placed through 96ph5's own responsible gaming tools, through PAGCOR's exclusion registry, or through any other applicable exclusion scheme.
• Sole Account: You must not currently hold any other registered account on 96ph5. Each individual is permitted to maintain only one (1) active account.

96ph5 reserves the right to request documentary proof of eligibility at any time, including government-issued identification and proof of address. Failure to provide satisfactory documentation within the timeframe specified by 96ph5 may result in account restriction or closure.

To access real-money games and services on 96ph5, you must complete the registration process and create a verified account. During registration, you are required to provide accurate, complete, and current information, including:

• Full legal name as it appears on your government-issued identification;
• Date of birth;
• Valid Philippine mobile number (09XX format or +63 international format);
• Valid email address;
• Preferred payment method details where required.

You warrant that all information provided during registration and at any subsequent point is truthful, accurate, and complete. The provision of false, misleading, or incomplete registration information constitutes a material breach of this Agreement and may result in immediate account suspension, forfeiture of balances, and reporting to relevant regulatory authorities including PAGCOR.

96ph5 operates a mandatory Know Your Customer (KYC) verification programme in compliance with applicable anti-money laundering (AML) regulations and PAGCOR requirements. Before your first withdrawal is processed, you will be required to submit copies of:

• A valid Philippine government-issued photo identification (passport, driver's license, SSS/GSIS ID, PhilSys National ID, or PRC ID);
• A selfie photograph taken alongside your submitted ID;
• Proof of your registered payment method, where applicable.

96ph5 reserves the right to request additional documentation at any time in accordance with its AML obligations. KYC verification is typically completed within 15 to 30 minutes of document submission during standard operating hours.

Each individual may hold only one (1) account on 96ph5. The creation of multiple accounts — whether under the same or different names, mobile numbers, or payment methods — is strictly prohibited and may result in the permanent closure of all associated accounts and the forfeiture of any balances or pending withdrawals held therein.

You are solely responsible for maintaining the confidentiality and security of your 96ph5 account credentials, including your username, password, and any one-time passcodes (OTP) issued to your registered mobile number.

You must not disclose your login credentials to any third party under any circumstances. 96ph5 customer support staff will never request your password or OTP in any communication. Any such request should be treated as a fraudulent attempt and reported to 96ph5 immediately via the in-platform live chat.

You are responsible for all activity conducted through your account, whether or not such activity was authorised by you. In the event of suspected unauthorised access, you must notify 96ph5 immediately. 96ph5 will take reasonable steps to investigate and, where appropriate, suspend the affected account pending investigation.

96ph5 strongly recommends that all users enable SMS-based two-factor authentication (2FA) from their account security settings. Accounts with 2FA enabled are significantly less susceptible to unauthorised access.

96ph5 accepts deposits through GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, PesoNet, and 7-Eleven CLiQQ. The minimum deposit amount is ₱100. All deposits must originate from a payment method registered in your name — third-party deposits are not accepted.

Deposits processed via GCash and Maya are typically credited to your 96ph5 account within 60 seconds of a successful transaction confirmation. Bank transfer deposits processed via InstaPay may take between 5 and 30 minutes depending on the originating bank's processing times.

Withdrawal requests may only be made to payment methods that have been verified as belonging to you and that match your registered account details. 96ph5 does not process withdrawals to third-party accounts, regardless of the relationship between you and the third party.

GCash withdrawals for fully verified accounts are typically processed within 3 minutes of approval. Maya withdrawals are processed within approximately 5 minutes. Bank transfer withdrawals via InstaPay may take between 15 and 60 minutes.

The minimum withdrawal amount is ₱200. 96ph5 processes withdrawals 24 hours a day, 7 days a week, including public holidays. Withdrawals may be delayed in instances where additional verification is required pursuant to 96ph5's AML obligations.

All transactions on 96ph5 are conducted in Philippine Peso (PHP / ₱). 96ph5 does not accept or process transactions in foreign currencies at this time.

96ph5 offers a range of bonuses and promotional offers to eligible registered users. The availability, value, and specific terms applicable to each individual promotion — including but not limited to minimum deposit requirements, wagering requirements, eligible games, maximum withdrawal amounts derived from bonus funds, and expiry periods — are specified on the relevant promotion page within the 96ph5 platform at the time the promotion is claimed.

The following general conditions apply to all 96ph5 bonuses and promotions unless otherwise stated:

• Bonuses are available only to registered, fully verified users aged 21 years or older;
• Each promotion may only be claimed once per eligible user, per household, per device, and per IP address, unless explicitly stated otherwise;
• Bonuses must be claimed within the promotional period specified. Expired bonus offers cannot be retrospectively applied;
• Bonus funds and any winnings derived from them are subject to wagering requirements before they may be withdrawn;
• 96ph5 reserves the right to modify or withdraw any promotion at any time, subject to any commitments already entered into;
• Any attempt to abuse, manipulate, or exploit bonus offers — including through the creation of multiple accounts, collusion, or exploitation of system errors — will result in the forfeiture of all bonuses and associated winnings and may result in permanent account closure.

Specific wagering requirements, maximum bet limits when playing with bonus funds, and game contribution percentages are detailed on each individual promotion page. It is your responsibility to read and understand these terms before accepting any bonus.

All games available on 96ph5 — including but not limited to slot games, live dealer games, table games, bingo, fishing games, and sports betting — are governed by the specific rules applicable to each game type and provider, which are accessible within the platform. In the event of any conflict between the game-specific rules and these Terms & Conditions, the game-specific rules shall prevail in respect of gameplay conduct.

All slot games, RNG-based table games, and bingo titles on 96ph5 use independently certified Random Number Generators to determine game outcomes. Outcomes are entirely random and cannot be predicted, manipulated, or influenced by any party, including 96ph5. Certification documentation for RNG compliance is available upon request.

In the event of a technical malfunction, disconnection, or system error during a game session, 96ph5 will investigate and resolve the issue in a manner consistent with the outcome that would have occurred had the malfunction not taken place, to the extent technically determinable. Malfunction voids all pays and plays. 96ph5 shall not be liable for any losses incurred as a result of technical failures beyond its reasonable control.

All sports bets placed on 96ph5 are subject to the applicable sports betting rules, which govern settlement procedures, cancellations, postponements, and result disputes. Bets placed after an event has commenced may be voided at 96ph5's discretion where it is determined that the user had access to information not available to the general public at the time of bet placement.

The following activities are strictly prohibited on 96ph5 and constitute material breaches of this Agreement. Engaging in any prohibited activity may result in the immediate suspension or permanent termination of your account and forfeiture of all balances:

• Using the platform if you are under 21 years of age;
• Creating more than one account or allowing another person to use your account;
• Providing false, inaccurate, or misleading registration or KYC information;
• Attempting to circumvent or exploit security measures, software, or algorithms;
• Using software, bots, artificial intelligence tools, or automated systems to interact with games or the platform;
• Colluding with other players in games of skill or live dealer games;
• Engaging in any form of money laundering, including structuring deposits or withdrawals to avoid reporting thresholds;
• Using stolen, unauthorised, or fraudulent payment methods;
• Exploiting software bugs, errors, or glitches for financial gain — any such gains must be reported immediately and are subject to forfeiture;
• Harassing, threatening, or abusing other players or 96ph5 staff through any communication channel;
• Attempting to access, reverse-engineer, or modify 96ph5's software, systems, or source code.

96ph5 cooperates fully with Philippine law enforcement agencies, PAGCOR, and other relevant regulatory bodies in investigating suspected prohibited activities, including money laundering and fraud.

96ph5 is committed to promoting responsible gaming practices and is required to maintain responsible gaming tools under its PAGCOR regulatory obligations. The following tools are available to all registered users within the account settings dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts;
• Session Time Reminders: Receive notifications at specified intervals during gameplay sessions;
• Cooling-Off Periods: Temporarily restrict access to your account for periods of 24 hours, 7 days, 30 days, or 90 days;
• Self-Exclusion: Permanently exclude your account from all 96ph5 games and promotions. Self-exclusion requests are processed immediately and are irrevocable for the minimum exclusion period selected.

All responsible gaming tool activations are effective immediately upon confirmation. Deposit limits can be reduced immediately but may only be increased after a 24-hour cooling-off period has elapsed, in compliance with responsible gaming best practices.

If you believe you or someone you know may have a problem with gambling, please visit our Responsible Gaming page for resources and support information. You may also contact PAGCOR's responsible gaming services directly for independent assistance.

All content on the 96ph5 platform — including but not limited to the 96ph5 name and logo, website design, software, game interfaces, text, graphics, images, audio, and video content — is the exclusive intellectual property of 96ph5 or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 96ph5 platform for personal, non-commercial gaming purposes only, strictly in accordance with these Terms & Conditions. This licence does not include the right to:

• Reproduce, copy, distribute, modify, or create derivative works of any 96ph5 content;
• Use the 96ph5 name, logo, or brand materials in any commercial context without prior written authorisation;
• Scrape, frame, or cache any portion of the platform or its content;
• Use 96ph5 content in any way that could damage the reputation or standing of the brand.

All game content provided by third-party developers (including JILI, PG Soft, Pragmatic Play, Evolution Gaming, and others) remains the intellectual property of those respective providers and is subject to their own licensing terms.

To the fullest extent permitted by applicable law, 96ph5, its officers, directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the platform, including but not limited to:

• Loss of funds resulting from gaming losses, which are an inherent risk of gambling;
• Losses arising from technical malfunctions, disconnections, or service interruptions beyond 96ph5's reasonable control;
• Losses arising from your failure to maintain the security of your account credentials;
• Any indirect or consequential losses not reasonably foreseeable at the time you entered into this Agreement.

96ph5 makes no warranty that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. The platform is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied.

Nothing in this Agreement shall limit 96ph5's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable Philippine law.

96ph5 reserves the right to suspend, restrict, or permanently terminate any user account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions;
• Failure to satisfy KYC or AML verification requirements;
• Suspected fraudulent, abusive, or unlawful activity;
• Regulatory instruction or legal obligation requiring account action;
• Account inactivity for a period exceeding 12 consecutive months.

In the event of account termination for cause, 96ph5 reserves the right to withhold any account balance pending investigation. Where termination is not due to breach or prohibited activity, any verified balance remaining in your account at the time of closure will be returned to your verified payment method within a reasonable timeframe.

You may close your 96ph5 account at any time by contacting the 96ph5 support team via live chat. Account closure requests will be processed within 24 hours, and any remaining verified balance will be returned to your payment method within the standard withdrawal processing time.

These Terms & Conditions and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute regarding the outcome of a game, transaction, or account decision, you should contact the 96ph5 support team in the first instance, providing full details of the issue. 96ph5 will investigate and respond to all formal disputes within 5 business days of receipt.

Where a dispute cannot be resolved through 96ph5's internal dispute resolution process, users may escalate the matter to PAGCOR as the relevant regulatory authority. 96ph5 will cooperate fully with any PAGCOR-facilitated dispute resolution process.

You agree that any legal proceedings arising from this Agreement shall be brought exclusively before the appropriate courts of the Republic of the Philippines, and you hereby submit to the personal jurisdiction of such courts.

96ph5 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, 96ph5 will provide notice to registered users through one or more of the following means: in-platform notification, email to your registered address, or prominent display on the 96ph5 website.

The effective date of the current version of these Terms & Conditions is stated at the top of this document. Your continued use of the 96ph5 platform after the effective date of any amendments constitutes your acceptance of the revised terms. If you do not agree with any amendments, you must cease using the platform immediately and request account closure.

It is your responsibility to review these Terms & Conditions periodically to remain informed of the current version. Archived versions of these Terms & Conditions are available upon request by contacting 96ph5 support.

If you have any questions, concerns, or formal complaints relating to these Terms & Conditions or any aspect of your 96ph5 account, you may contact our support team through the following channels:

• Live Chat: Available 24/7 through the in-platform support widget. Response time under 2 minutes during peak hours.
• Email: [email protected] (plain text — not a clickable link; please type this address into your email client). Responses within 24 hours on business days.

For regulatory matters or formal complaints that cannot be resolved through 96ph5's internal process, you may contact PAGCOR, the Philippine Amusement and Gaming Corporation, as the relevant supervisory authority.

Our support team includes Filipino-speaking agents available around the clock to assist players across Manila, Cebu, Davao, and all regions of the Philippines.